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How to ask for a refund politely

You're not asking for a favor. You're requesting a resolution. Facts + amount + timeline is all it takes.

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Three ways to say it

Scenario 1
The service didn't deliver
What you'd type

hi! so i really don't want to be that person but the service didn't work out for me and i was hoping i could get my money back, it's been a really frustrating experience

LessBot
What to send

Service didn't deliver what was promised. Requesting a full refund of [$X].

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Scenario 2
You cancelled but were still charged
What you'd type

hey, i cancelled my subscription last month but i see i was still charged this month, could someone please look into this and refund me?

LessBot
What to send

Cancelled last month but was charged again. Please refund $[amount] and confirm cancellation.

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Scenario 3
You bought the wrong thing
What you'd type

hi, i realized after i bought this that it's not going to work for what i needed, could i return it and get a refund? i haven't opened it or anything

LessBot
What to send

Item unused and unopened. Please advise on the return process for a refund.

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